Help - Questions and Concerns about Quotev

Account Help
What does following someone do?

Their recent activity posts such as updates and messages will be shown on your home page. If they also follow you, you will be able to chat.

Log out an account left logged in on another computer

If you change your password, all other sessions on your account will be automatically logged out.

Verify your email address

When you register your account, an email message is sent to the email address you registered with to verify that it belongs to you. You must go to your email inbox and open this message. Inside, there is a link you need to visit to verify your address.

If you cannot find the confirmation message, make sure to check all of your mail folders including "Spam" or "Junk".

Delete or deactivate an account

At the bottom of account settings, there is a link to deactivate your account. Once deactivated, the account will be permanently deleted after 30 days.

Keeping your account safe

Do not ever share your password with anyone. If you give your login information to someone else and they, or someone else they share it with, change it, it is unlikely that you will get the account back.

For additional protection of your account, two-factor authentication can be turned on from your account settings, which will require a code from an authenticator app in addition to your password while logging in.

Lost or forgotten password to account

Visit the password reset page to get a new password. You may have also created your account through Facebook, Twitter, or Google. You must use the login buttons for those services to log in. Your username and passwords for those services will not work in the login box.

'''Lost or forgotten email to account '''

If you have an idea of what the address may be, you can try logging in with several variations. You can also use your account username (not your display name) instead of your email when logging in.

What happens if you log in through Facebook, Google, or Twitter and the account used to log in is deleted

You will no longer be able to log in, unless you have set an email or password on your account. It is recommended that you add an email and password to prevent this.

Block another account from contacting you or report another account

On their profile, there are three dots in the upper right corner that open a menu with an option to block or report the account. You can also use the report option on any of their messages and select Block this account at the end of the list.

After you have blocked someone, your profile will appear to be nonexistent if they try to view it, and they will not be able to see your name or any messages you write.

'''When a username change will be available '''

180 days (about 6 months) after you last changed it, if you have changed at least once before. You can see the last time you changed it by hovering over your username in Account Settings.

Lost access to authenticator

Log out of your account, and log back in using one of your backup codes. You will be able to reset your authenticator on the page immediately after logging in.

Log out of account

Scroll down to the bottom of the menu on the left side of the screen to view the 'Log out' option.

Profile Help
Add a profile poll

Create a survey/poll with only one question, and when you publish it, there will be a button to set it as a profile poll. It cannot be a free response poll.

There is also a link below the description on polls which allows you to set them as your profile poll

Organize creations into groups or lists

In the Published section of your profile, there is a drop-down box next to the other options for each published work. You can add and set lists using this box.

Hide following, followers, or published count

If you have hidden the specific section in your profile layout, the number on your profile will only be visible to you. It will not be visible to others who view your profile.

Find a profile by username

You can type @username into the search box to go directly to the profile

Cannot send messages to other accounts

Your email address is unverified. You must verify your email address before you are able to send messages.

Remove or rename a list

These options will appear in the menu on the top right of your profile when you are viewing the list. The default Library lists that are made automatically cannot be changed.

Delete, report, or see more options on an activity or message 

Move your mouse over or tap on a message to display an arrow in the top right corner. Mouse over or tap on the arrow to show options for the message.

Reading and Stories Help
Get notifications when a story is updated

Select Add to library from the options at the top or bottom of a story page. On mobile, you can tap the title of the story to show the top menu with more options.

You will then receive site notifications when stories are updated. Turn on device notifications to receive them when you aren't online.

View reading lists you have created

The Library section of your profile contains all of your reading lists. There are buttons near the top to view each list.

When viewing each list, there will be options to remove, rename, or make the list visible or hidden to others in the drop-down menu near the top right.

View responses to a free response survey

Go to the Published section of your profile and view the Stats of the survey. On that page, you can tap the name of an account and it will display their answers if they have chosen to share them.

Check mark next to titles in index

The check mark indicates that you have previously viewed the story or quiz. If a story has been updated since you last viewed it, "New" will also be displayed next to the title.

Find works you have previously viewed

In your Library, there is a section titled Recently viewed, which lists all of the works that you have viewed.

Report a quiz or story

In the information box on a quiz or story page, there is a Report link next to the list of tags, below the description.

Cannot read full story

The number of pages listed for a story is not the same as the number of chapters in a story. The number of pages is an estimate of length as a physical book. It is intended to be an equal measure for all stories that is independent of the chapter length of different stories

Editing Help
Story does not notify readers after updating

You most likely had chapters which have been removed or hidden. To prevent spam, readers will only be notified when the total amount of published chapters is greater than at any previous point in time.

Add authors or editors

In the Published section of your profile, there is an Authors link next to the Edit and Delete options at the bottom of each work.

Size of story cover images

The width:height ratio is 2:3. For example, 600 x 900 pixels.

Published work not visible in site index or search

The work is most likely either missing a cover image, a story where one of the first chapters is very short, too short of a quiz, a personal quiz about you or people you know, not really a story or quiz, has irrelevant tags, or has the Private setting enabled.

Maximum number of chapters or results or questions

A story can have up to 255 chapters, and a quiz can have up to 255 results and 255 questions.

Where to find saved drafts

Drafts are saved to the Published section of your profile and will only be visible to you until the draft is published.

Add chapters, results, or questions

In the editor, there is an option to add a chapter or result or question at the bottom of the list of current chapters, results, or questions.

Recover a deleted story or quiz

In the menu on the top right of your profile when viewing the Published section, there is an option titled Show deleted which will allow you to restore works that were deleted within the last 30 days.

Remove an author or editor

You can remove an author or editor on the Authors page for the work, linked from the Published section on your profile. Editors can be removed at any time. Other authors can only be removed if they were added after you.

Share a draft before publishing

When viewing the preview of a draft using the View draft option in the editor, there is a Preview URL near the bottom that you can share with others.

Cannot add to the description or tags

You have most likely reached the description length or tag limit.

Boxes around paragraphs, and/or cannot backspace between them

This is functionality built into your web browser that cannot be turned off. The only fix is to use a different browser.

Asterisk/star (*) next to chapter in editor menu

This indicates that the chapter has been changed since it has been last published. If it is showing and you haven't really made any changes since you published the chapter, you can revert the chapter to the currently published version (in the History menu) to remove the indicator.

Restore a previous or deleted version of a chapter

When editing a chapter, open the menu in the upper right and select History to view and revert to recent saves.

Change order of chapters or questions

In the settings for the work, press Show advanced settings to show an option to reorder chapters or questions.

Deleting a story or quiz

On the Published section of your profile, there is an option under each work labelled "Delete" or "Remove".

Note: You can only remove yourself as an author if there are currently other authors of the work. If there are deactivated accounts as the only remaining authors, the work will eventually be deleted once their accounts are permanently deleted.

Hide story or quiz from profile

In the Authors page for the work, you can hide or unhide individual authors. Hidden authors will not be shown as authors of the work, and the work will not appear on their profile to others.

Additional Help
App for mobile phone or tablet

You can add the app through Chrome or Safari: Middle of bottom bar on iPhone, or near top on iPad (You may have to scroll the menu after it pops up to see the option) Page is zoomed in or out
 * Chrome on Android: Select Add to Home screen in Chrome's  menu, next to URL bar at top of screen
 * Safari on iPhone/iPad: Select Add to Home Screen in Safari's  menu.

You should be able to reset, or change, the zoom level in your browser by pressing  Ctrl + 0, or  Ctrl and  +  or  -. On Mac, use the  ⌘  key instead of  Ctrl.

Unhide a previously hidden account from activity

On the activity page, open the options menu for any activity, it doesn't matter which one. There is a Settings option at the bottom of the menu where you can unhide accounts.

Gray border appearing around links and boxes

On the activity page, open the options menu for any activity, it doesn't matter which one. There is a Settings option at the bottom of the menu where you can unhide accounts.

Text Formatting

Certain character combinations can be used to format text in activities, comments, and messages. Examples: Black screen after switching to dark or black mode

To reset the setting to the light color scheme, open quotev.com in Chrome, click on the padlock icon in the address bar near the top of the screen next to where it shows "quotev.com", then click on the "Cookies" option in the menu that pops up. Select "www.quotev.com" from the list and press the "Remove" button.

If you have any additional questions, you can comment on this page or Send a message here, https://www.quotev.com/help/message Article Written By: https://quotev.fandom.com/wiki/User:SkritSkrot